We’re Afraid of Warranty Stickers, but Really, Manufacturers Should Be
According to a survey published today by consumer group U.S. PIRG, 45 out of 50 appliance manufacturers automatically void the warranty of a device if it has undergone “unauthorized” repair. And worse, they aren’t even upfront about it: 31 of the companies surveyed discourage independent repair in the language of their warranty, but don’t explicitly disclose whether or not doing so actually voids the warranty. PIRG reached out to the customer service teams at each of these organizations and foun...